EOS has unexpectedly shut down

Hi there, 

I am currently using nomad 256 ch dongle with usb-dmx gadget on mac mini and running EOS system, but for some reasons, the system will shut down every 2 days (the attached pic shows the message). But once I reboot the mac mini, then it will back to normal.

Coz' it's for a commercial installation, it will not be ideal to reboot this constantly, any idea to fix the problem??

Thanks a lot!!

Best, 

N

Parents
  • Hi Hung,

    sorry for the crash. Could you send us the logfiles of the Eos ETCNomad (you can find these in Setup->Maintenance) as email to eos (a-t) etcconnect (d-ot) com.

    Could you also include the exact OSX Version you are running, and the Link to this Forum Entry.

    Our Eos Service Team will get back to you shortly then.

    Thanks!

    - corey

Reply
  • Hi Hung,

    sorry for the crash. Could you send us the logfiles of the Eos ETCNomad (you can find these in Setup->Maintenance) as email to eos (a-t) etcconnect (d-ot) com.

    Could you also include the exact OSX Version you are running, and the Link to this Forum Entry.

    Our Eos Service Team will get back to you shortly then.

    Thanks!

    - corey

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