S.O.S Eos-Nomad does not identify the programming wing

Hi.

Everything was fine and suddenly...stop running, disappears...

At first it does not detect the module programming Wing. Now it has completely disappeared. What do I do to make everything work again?

Than you.

0 Jkar Gorostiza over 8 years ago

Resolve. I restarted the computer several times, and in the end everything is in place.

But I am very worried. Why suddenly it stopped working? And if this same happens during a show?

On another occasion the same thing happened to the playback module. But I did not find it important.

Even though what happened now gives me a lot of insecurity. [+o(]
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0 saranow over 8 years ago in reply to Jkar Gorostiza

Hello, Jkar:

For anything that is S.O.S. you may find it most helpful to give Technical Support a call:

For technical support in the Americas,
please call 608-831-4116
or toll-free in the U.S. at 800-688-4116
service@etcconnect.com

For technical support in Europe, The Middle East & Africa
please call (+44) 20 8896 1000
techservltd@etcconnect.com

For technical support in Germany, Austria, Switzerland, Eastern Europe & Russia
please call (+49) 8024 4700-0 during working hours or (+49) 171 733 15 33 for emergency cases after hours.
techserv-hoki@etcconnect.com

For technical support in Asia,
please call (+852) 2799 1220
techservasia@etcconnect.com

If you can give a call and talk over what happened and your machine's specs, etc we will likely be able to help alleviate your fears and make sure this doesn't continue.

Thank you,
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0 Jkar Gorostiza over 8 years ago in reply to saranow

OK.

Thank you.
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