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    mattysmith22
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Fixture Problem: Chauvet Colordash par quad 18

Hey,

We have recently started using 6 Chauvet Colordash par quad 18 fixtures, and we have been encountering issues with accurate colour representation.

I am not too fussed about it being accurate in relation to other lights (I know that is difficult to do) but the primary issue is that the selected colours are nothing like the outputted colours (whites are saturated pink, or blue depending on the temperature, blues are purple etc.) and this has unfortunately limited my ability to use those lights, except as accents where highly saturated colours tend to be used. The lights are however used in a theatre so generally I am more working with whites or less saturated colours, but that is where I am having the issues!

I am not very skilled with fixture profiles, so I was just wondering is this an issue that can be solved, or will I just have to make do?

If this is relevant I am using an ETC element 40ch board and the Chauvet Colordash par quad 18 fixtures are in 4ch Mode.

Thanks in advance,

Matthew



Changed my specs to include what mode the pars were in
[edited by: mattysmith22 at 3:20 PM (GMT -6) on Tue, Jan 10 2017]
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  • Hello Matthew,

    This sounds like an odd sort of problem. If you open up the Color controls (Tab 28) you'll probably either see a cone of color or a circle of color. Either way, if you select one of those lights and then poke around that color space, do you find that every color is "off" by the same amount? Or are the differences more obvious in some colors than others? Do all the fixtures give the same color when you control them all at the same time, or do they each produce a different color?

    It would be good to make sure that the lights are in the same mode that you've chosen at the lightboard - it looks like they could be 4channel, 6channel, or 10channel. So, it could be possible that the lightboard thinks they're in 6channel mode, but they're really in 10-channel, and are overlapping one another. That 10-channel mode also has a Color Mix option, so if you're using it, you probably want it to be set to "Normal" to start with.

    I've also heard of customers with similar symptoms, and sometimes it's because those lights are accidentally being controlled from two sources - maybe the lightboard, plus an architectural system with buttons on the wall, for instance. Or, a system where there are two lightboards, one for conventional lights and a second for moving lights. So, if you have a system like that, try unplugging or turning off the non-Element source and see if they start working normally.

    If you're really in a bind, please feel free to call your local ETC Technical Support for assistance.
Reply
  • Hello Matthew,

    This sounds like an odd sort of problem. If you open up the Color controls (Tab 28) you'll probably either see a cone of color or a circle of color. Either way, if you select one of those lights and then poke around that color space, do you find that every color is "off" by the same amount? Or are the differences more obvious in some colors than others? Do all the fixtures give the same color when you control them all at the same time, or do they each produce a different color?

    It would be good to make sure that the lights are in the same mode that you've chosen at the lightboard - it looks like they could be 4channel, 6channel, or 10channel. So, it could be possible that the lightboard thinks they're in 6channel mode, but they're really in 10-channel, and are overlapping one another. That 10-channel mode also has a Color Mix option, so if you're using it, you probably want it to be set to "Normal" to start with.

    I've also heard of customers with similar symptoms, and sometimes it's because those lights are accidentally being controlled from two sources - maybe the lightboard, plus an architectural system with buttons on the wall, for instance. Or, a system where there are two lightboards, one for conventional lights and a second for moving lights. So, if you have a system like that, try unplugging or turning off the non-Element source and see if they start working normally.

    If you're really in a bind, please feel free to call your local ETC Technical Support for assistance.
Children
  • in reply to Matt Pumplin
    Hey Matt,

    Thank you for the fast reply, I am sorry for not replying on the day, I didn't check my inbox then!

    I see the circle of colour, and it looks like all of the colours are a bit pinky compared to what they should be - I am not the best at judging it but that is what it looks like to my untrained eye! It does look like similar amounts too, and all the lights are the same colour when controlled. This is what made me think it was something to do with the board and not faulty lights, as we have 6 of them running and they are all identical.

    I knew there was something that I forgot to put in! They are all running in 4ch mode, I will update my post with that information.

    I have checked on schematics and there is only the board connected to the lights, it runs through a Swisson DMX Isolator/Splitter and then straight to the light trusses - nothing in the middle. That would have made sense though!

    Thank you for your help, I will message back when I have had chance to check the provided ideas,

    Matthew Smith
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