Fixture Problem: Chauvet Colordash par quad 18

Hey,

We have recently started using 6 Chauvet Colordash par quad 18 fixtures, and we have been encountering issues with accurate colour representation.

I am not too fussed about it being accurate in relation to other lights (I know that is difficult to do) but the primary issue is that the selected colours are nothing like the outputted colours (whites are saturated pink, or blue depending on the temperature, blues are purple etc.) and this has unfortunately limited my ability to use those lights, except as accents where highly saturated colours tend to be used. The lights are however used in a theatre so generally I am more working with whites or less saturated colours, but that is where I am having the issues!

I am not very skilled with fixture profiles, so I was just wondering is this an issue that can be solved, or will I just have to make do?

If this is relevant I am using an ETC element 40ch board and the Chauvet Colordash par quad 18 fixtures are in 4ch Mode.

Thanks in advance,

Matthew