EOS + RFR = :-(

This morning I tried to turn on my RFR but it would not turn on properly no matter how many times I turned it off and then back on.  It happened so many times that I was able to get out my phone and take pictures of the different screens I was getting.  These 4 pictures were taken of 4 attempts in succession.  Finally I gave up and went to the console.

Parents
  • As of right now, plugging and RFR directly into the console (without using the basestation) does not work.

    This will be fixed in 1.4.2 when we add networking capability to the RFR.

    Plugging the remote in through USB can only be used to charge the device.

    -D

  • Yes, when I took those photos it was plugged into the console, but I only plugged it in there after I was having similar problems over wireless.  I have seen all of those same screens when using the RFR over the wireless connection.

     This is actually the second RFR we have recieved and both have had this (the first went back because it would shut off randomly)

  • I've been meaning to contact tech support about a very similar problem for a little while now!

    I think I've isolated my problem to either battery charger inside the unit:  once I simply swapped out the rechargeables for a pair of Duracell Procells, my problems, which had been occuring whether I plugged the unit directly into the console or used the wall charger, appeared to cease...

    Maybe yes?



    [edited by: VillageME at 12:44 PM (GMT -6) on Wed, Aug 13 2008] added a little pertinent info
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  • I've been meaning to contact tech support about a very similar problem for a little while now!

    I think I've isolated my problem to either battery charger inside the unit:  once I simply swapped out the rechargeables for a pair of Duracell Procells, my problems, which had been occuring whether I plugged the unit directly into the console or used the wall charger, appeared to cease...

    Maybe yes?



    [edited by: VillageME at 12:44 PM (GMT -6) on Wed, Aug 13 2008] added a little pertinent info
Children
  • I've had to replace both RFR.  In 1, 2 buttons stopped backlighting, and the other appeared to have a loose batter connection (it wouldn't wake up after going to "sleep" mode.  And now the USB charging cable has glitched.  Flex the cable and the unit charges.  Flex it again and the power doesn't get to the RFR.  (ETC: I've contacted my local rep on this). 

     

    I've had more issues than I wanted with the Ion and remotes, but the ETC crew has fixed them, and (tried to) keep me happy.  GREAT customer service, unlike the manufacturer of my previous consoles.

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