Urgent: Consolle do things without any operator!

Hello! Today, again, had a very strange behave! It was like as thousands of drunk operators were pressing all the buttons at same time. To stop it i had to press the ON button and force the shutdown of the board.

What can I do? The consolle is going to start a tournee next week and I'm very worry this thing can happend again during the show!

Any ideas? I've tryied to clean the consolle cause I thouhgt it could be caused by the dust..but seems its not the solution

 

Thank you !

 

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  • i suggest calling the hotline. if you're in italy (guessing from your name) you would be calling the London office. they're aound 24/7.

    For technical support in Europe, The Middle East & Africa
    please call (+44) (0) 208 753 0984
    techservltd@etcconnect.com

    For technical support in the Americas,
    please call 608-831-4116
    or toll-free in the U.S. at 800-688-4116
    service@etcconnect.com

    For technical support in Germany, Austria, Switzerland, Eastern Europe & Russia
    please call (+49) 8024 4700-0
    techserv-hoki@etcconnect.com

    For technical support in Asia,
    please call (+852) 2799 1220
    techservasia@etcconnect.com
  • You are right, I'm writing from Italy. I'll try to follow your advice.
    If anyone else on the forum had the same problem, please let me know how did you solved.

    Thank you for you reply
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