It seems to be a never-ending flow of people coming here and requesting fixture profiles and many are unsure of the information needed.
and that just creates this repetitive exchange of messages asking for a manual, asking for need by date.
Could we just pin a message at the top instructing users to list:
Manufacturer:
Model:
Link to documentation detailing device's channel assignments:
Profile Mode needed (Do you need the 4 address profile or the 72 address profile?):
Need by date:
(Anything else I missed?)
and then inform the user that profiles take a minimum of two weeks to create & will be available by downloading the Fixture Library Update in the downloads area.