LED fixture not changing color in one cue only

Running an Element with a smattering of different LED wash fixtures and came along a curious problem I can’t figure out, hoping you all can assist.

I have one LED fixture that works fine EXCEPT if I am in a specific cue in the show. While I am in that cue I can change the intensity but not the color, which does not match the color saved into the cue (the tombstone says it should be R21 but what is onstage is a deep magenta). In other cues for the same show I am able to change the color as desired and it performs as it should.

I assume this is operator error but I honestly am at a loss as to what parameter could have been set to disallow color changes just in this one cue. Any help would be greatly appreciated!

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0 Geoff Crisp over 7 years ago

Ok so here is my suggestion. It might work.
Have a look at the cue in blind spreadsheet and check the NP's to see what is there (I guess you are looking for R21). Modify it if you need to and then try the cue in live.
If that fails can you re-record the cue from scratch?
Another thought is tracking. does the fixture track through from another cue? If the numbers are purple then it has tracked so to change the colour in the cue you will need to give it a command to change. Hope that makes sense.
Regards
Geoff
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0 Geoff Crisp over 7 years ago

Ok so here is my suggestion. It might work.
Have a look at the cue in blind spreadsheet and check the NP's to see what is there (I guess you are looking for R21). Modify it if you need to and then try the cue in live.
If that fails can you re-record the cue from scratch?
Another thought is tracking. does the fixture track through from another cue? If the numbers are purple then it has tracked so to change the colour in the cue you will need to give it a command to change. Hope that makes sense.
Regards
Geoff
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