I have no capability to have colored lights on my stage, but everything worked great for the past 5 years. Maybe you can help me troubleshoot my issue?
I am using an ETC Element...at least 10 years old, though it may be older. For the past 5 years that I have been at this school, I have 12 Lustr LEDs daisy chained together that have worked beautifully. I had them programmed to submasters 31-34, and the channels are 101-104. They were programmed red, green, blue, and white, respectively.
In March, a student "accidentally" parked numerous fixtures, and I had to figure out A) what "parked" meant and B) how to "unpark" them. I don't remember noticing if any of those were the LEDs.
Since that time, a few of the LEDs come on with my "ALL STAGE" submaster, but only intermittently. Sometimes none will turn on, and sometimes I get 2 or 3. None of the submasters 31-34 (which used to be the colored lights) work to bring up the LEDs at all. I have tried reprogramming the subs, to no avail.
I did get the tech teacher to come try to fix the issue as well, with ETC tech support on the phone. In PATCH, the addresses show as 2/1-8 for 101, 2/9-16 for 102, 2/17-24 for 103, and 2/25-32 for 104. The ETC tech support person that we talked to about 2 weeks ago said that these addresses needed to be changed, but I'm not sure why since it has worked fine this way for the past 5 years.
P.S. I am a junior high Theatre teacher with an older auditorium in what used to be the high school. I don't have a lot of lighting experience, but I've been trying to troubleshoot the issue on my own since mid-March.
What should I try next? Could it be a park issue or a hardware/cabling thing? Or something else entirely?
Thanks in advance!!!