Eos Freezing/ RVI

Hi There,

  I was hired by a theater that wanted me to update their consoles. The consoles have not been updated for 7 years. After updating the console, the board was doing great and ran a long run of a heavily plotted show just fine. The theater went into tech for another show and attached their Net 3 RVI to the EOS to run as a remote unit (which also had to be updated with software). The RVI ran the tech fine and the board responded fine. After the RVI was disconnected, the board continuously freezes and crashes and cannot make it through more then 15 minutes of being on at a time. Anyone have any idea whats going on?

  • This sounds like an issue best handled over the phone with ETC's tech support. Give them a call and they will walk you through troubleshooting much faster than we can via forum messages.

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