XE bug, user error or Capture issue

So I attended the training class a couple of weeks ago and finally received my new XE 20. I decided to go through the training books item x item to help me understand things better and I am not sure if I have encountered bugs (known or not) or if they are just user error. I am only about 1/2 way thru so more possibly to come. I also contemplated putting them all on one post however things can get pretty polluted that way so I will be posting them individually.

If you have any suggestions, experience with them or know they are bugs please advise.

I will copy and paste this intro into each one for new readers.

When using Capture Shift does not "appear" to allow fine pan/tilt. I roll and roll and roll but nothing seems to be moving on the screen. Is this possibly due to the program not being able to show that detailed of a change?

It also does not show scrollers changing to 1/2 frames using Shift and the encoder

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