• State Verified Answer
  • Date
    Robert452
  • Date
  • Replies 7 replies
  • Subscribers 185 subscribers
  • Views 3137 views
  • Users 0 members are here

ETCpad - Unhappiness!

We are running a very simple setup. One Console, a new and dedicate WiFi router and a single ETCpad. After much ado we got the ETCpad going and liked it. But every time we turn on the Console and then the ETCpad we have problems. Every single time! It is so frustrating. Often times the pad says 'connected' and shows the selection rectangle [Element 2 name etc] but tapping it does not cause the yellow border to appear. And, we still get the "Remote Disconnected". Following an earlier suggestion we completely turn the pad power all the way off and then back on. Sometimes we have do this two or three times but finally get in. Sometimes in settings/network we see a red message on the IP address line "Can't use same IP address" or similar.

Our Port 1 says "Online". Port 2 (why is it to the left of port 1 anyway when the book has them in order, 1 then 2 ?) is "Offline". We have of course enabled Remotes and WiFi yad yada.  Port 1 (Offline) shows IP 10.10.99.2 and Port 2 . .ends in 101. The books shows "Obtain and IP address automatically" as checked which confuses me. I thought the Console generated IP addresses, so why would we want to obtain an one automatically?

The ETCpad is great, and useful when working but these difficulties in getting it going on a daily basis are very frustrating. Ideas welcome

Parents
  • 0

    I mentioned this within another thread that is now buried pretty deeply. We're using a (single) Element 2 cat5'd to a Netgear WiFi router and thence onward to our ETCpad. We've worked out all the IP addresses and stuff and use the pad on a regular bases. But;

    Whenever we turn the ETCpad on we get a "Can't connect to Internet, can't connect automatically". So we have to hit' connect' and up she comes.

    Now we need to go into the aRFR connect screen to highlight (yellow border) the [Element 2 yada yada] connection bar.

    Unfortunately we end up in a Console screen (like the keyboard simulation) where, of course everything is locked up. We hit the small round - return to home - button and retry aRFR. After doing this a couple of times we get the 'connect' screen, tap the bar and we're up and running. So two questions really;

    How can we get the TCpad to connect to the Netgear when we turn the pad on.

    And once connected to the router, how can we get to the 'connect' screen without going in an out of a ETC screen a couple of times.

    Oh, to add to the misery, if we leave the ETCpad sitting stage side for a while - we pick it up to find it is locked up and we have to repeat the whole process!

Reply
  • 0

    I mentioned this within another thread that is now buried pretty deeply. We're using a (single) Element 2 cat5'd to a Netgear WiFi router and thence onward to our ETCpad. We've worked out all the IP addresses and stuff and use the pad on a regular bases. But;

    Whenever we turn the ETCpad on we get a "Can't connect to Internet, can't connect automatically". So we have to hit' connect' and up she comes.

    Now we need to go into the aRFR connect screen to highlight (yellow border) the [Element 2 yada yada] connection bar.

    Unfortunately we end up in a Console screen (like the keyboard simulation) where, of course everything is locked up. We hit the small round - return to home - button and retry aRFR. After doing this a couple of times we get the 'connect' screen, tap the bar and we're up and running. So two questions really;

    How can we get the TCpad to connect to the Netgear when we turn the pad on.

    And once connected to the router, how can we get to the 'connect' screen without going in an out of a ETC screen a couple of times.

    Oh, to add to the misery, if we leave the ETCpad sitting stage side for a while - we pick it up to find it is locked up and we have to repeat the whole process!

Children
Related

www.etcconnect.com