Why are my house lights doing this?

I'm using an Ion XE in a nearly new venue.  House is on an ETC dimmer, controlling sconces and 40 Altman Spectra RGBA LED's.  

The house also has certain looks programmed into a button pad (for example, sconces at 25% and house lights are lilac at 85%).

When I connect to the house to control it with the XE, everything is fine as long as I enter all commands manually.  What ideally happens, is that I can command everything to out, or go to cue 0 or whatever to make the house dark, and then the staff can control with the button pad for their day to day functions.

But, if I put things on my faders, something different happens.  I bring my faders down, I can even go to cue 0, but then there is no control over the house lights with the button pad.  The house lights all turn on at a bright pink, and won't change looks, they just stay pink no matter which button on the button pad is pushed.  This doesn't happen if my faders aren't programmed so what the heck is it about the way I programmed my faders that won't let the house have control once I bring everything down?

Thanks in advance!

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  • Which protocol are you using? On sACN the priority of the ION might higher than of your button station.

  • It's sACN, but that doesn't seem to be the issue because the faders are down, so if the desk was priority I would imagine the lights wouldn't come on at all.  The button pad actually takes precedence, because I can add to the looks with the XE but not bring them down lower than the scenes stored on the button pad. 

    What is baffling to me is that the lights are coming up pink using the button pad even though the faders are down.  And this only happens when the faders are programmed.  If I use my clean patch and program manually, when I bring everything down the button pad scenes act normally.

  • Can you use the sACN viewer tab on your Ion to see what the architectural system is putting out? Or sACNViewer on a separate computer on the lighting network?

    From the bright pink color - is it possible that your console faders have captured the RGBA values at full and are overriding the architectural system RGBA values on a HTP basis? Or your console home values (from the fixture profile) are set so that the RGBA values default to full?

    I mention it because I use Altman spectra Cyc RGBA units and their default all RGBA at full is actually a very noticeable pink color.

    -Todd

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  • Can you use the sACN viewer tab on your Ion to see what the architectural system is putting out? Or sACNViewer on a separate computer on the lighting network?

    From the bright pink color - is it possible that your console faders have captured the RGBA values at full and are overriding the architectural system RGBA values on a HTP basis? Or your console home values (from the fixture profile) are set so that the RGBA values default to full?

    I mention it because I use Altman spectra Cyc RGBA units and their default all RGBA at full is actually a very noticeable pink color.

    -Todd

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