Wrong fixture assigned to channel

Hi, our church uses an Element console.  Our lighting system was professionally installed, but there is one fixture that is unintentionally coupled with another fixture on the same channel.  Although the patch list indicates that channels 63 and 64 are supposed to control different fixtures, in reality channel 63 controls both and channel 64 controls none.  The addresses assigned to channels 63 and 64 are unique, fwiw.

Is this something I can easily change somehow?  Are there wires crossed somewhere? Do we need to call the installer back in? (I'm a lowly church volunteer, not a lighting pro).  

FWIW, the fixtures on the opposite side of the room (mirror image) are controlled on two separate channels, which is how both sides should be working.

Thanks,

Kevin

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