Wrong fixture assigned to channel

Hi, our church uses an Element console.  Our lighting system was professionally installed, but there is one fixture that is unintentionally coupled with another fixture on the same channel.  Although the patch list indicates that channels 63 and 64 are supposed to control different fixtures, in reality channel 63 controls both and channel 64 controls none.  The addresses assigned to channels 63 and 64 are unique, fwiw.

Is this something I can easily change somehow?  Are there wires crossed somewhere? Do we need to call the installer back in? (I'm a lowly church volunteer, not a lighting pro).  

FWIW, the fixtures on the opposite side of the room (mirror image) are controlled on two separate channels, which is how both sides should be working.

Thanks,

Kevin

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  • When you say fixture do you mean a dimmable tungsten filament lights that is controlled by an external dimmer or are we talking lights that take DMX and direct power?

  • Hmm.  I'm afraid I don't know.  Is there an easy way to tell?

    The lights in question are controlled with the console and not with any other external dimmer, if that matters.  I also know that they don't have a good low end curve - when the intensity is below about 40%, they flicker instead of dim.  I'm not sure if that helps you identify the type.

    I sincerely appreciate the help here!  We have lived with the system as is for over a year, and it creates some inconveniences for sure.

  • Sounds like LED lamps on some sort of dimmer, based on the low end curve you describe.

    I don't think your church has a dimmer room with over 500 actual dimmers, unless it is a huge venue. Perhaps there are a set of architectural dimmers that are addressed in the 500 range for house lights.

    I think a call to the installer is your best bet - they should have drawings and documentation. If this problem has existed since the install, they should fix it.

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  • Sounds like LED lamps on some sort of dimmer, based on the low end curve you describe.

    I don't think your church has a dimmer room with over 500 actual dimmers, unless it is a huge venue. Perhaps there are a set of architectural dimmers that are addressed in the 500 range for house lights.

    I think a call to the installer is your best bet - they should have drawings and documentation. If this problem has existed since the install, they should fix it.

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