Encoders/ cue playback master/ not working on ion xe 20 console

For the last month the encoders on the board have been nonfunctional and unresponsive to any touch, as well as the the 2 cue master and go button on the board haven't been working, as well as the button set located near the cue master that contains buttons such as switch fader page haven't been working either. And now all of a sudden the boards not outputting anything and we dont gavw control of any of our lights. Really need some help hear, we have a show starting on the 30th

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