RFR and v 2.0 update

If you have not upgraded your RFR to 2.0 yet, and can live without the networkable base station, I recommend waiting.  Both of mine are now only functional while plugged into USB power.  The tech support guys are stumped and say they're seeing it with other units besides mine.  One of mine is in ETC hands right now.

The units power-cycle continuously when the battery drops (or *thinks* it drops) below a certain level.  It is apparently not fixable by downgrading, either.

 

Just a heads-up.   I have full faith in the awesome ETC tech support people that it will be fixed soon!

Parents
  • Here are my exact words to repair:

     

        Immediately after the upgrade, I noticed that upon turning the RFR on, it would reach the "Live" screen and then immediately reboot.  All through this reboot cycle, the battery indicator would be one or two pixels wide, even though the unit had been plugged in and charging for days.  It would work fine while plugged into USB, but was not entirely useful as a wireless remote.
        I called tech support and explained - and we went through several troubleshooting steps.  I re-updated the units - no dice.  I put in other NiMH batteries, charged in a different charger - voila!  Until they ran down, then boooo!  I put in alkalines - voila!  Until they ran down.  The NiMH batteries removed from the unit show as fully charged in the other charger (A nice Maha 8-bay charger), so it seems like the charging circuit is 'fine'.
        An interesting twist - if the RFR is booted up without the ION running - and it cannot find the base station, it will happily sit there for hours and hours looking.  So it's got battery power to spare.
        Now, I thought I was going crazy because of the conflicting results of the troubleshooting but the other RFR that I have is exhibiting the exact same behavior, and also started immediately after the software upgrade.

Reply
  • Here are my exact words to repair:

     

        Immediately after the upgrade, I noticed that upon turning the RFR on, it would reach the "Live" screen and then immediately reboot.  All through this reboot cycle, the battery indicator would be one or two pixels wide, even though the unit had been plugged in and charging for days.  It would work fine while plugged into USB, but was not entirely useful as a wireless remote.
        I called tech support and explained - and we went through several troubleshooting steps.  I re-updated the units - no dice.  I put in other NiMH batteries, charged in a different charger - voila!  Until they ran down, then boooo!  I put in alkalines - voila!  Until they ran down.  The NiMH batteries removed from the unit show as fully charged in the other charger (A nice Maha 8-bay charger), so it seems like the charging circuit is 'fine'.
        An interesting twist - if the RFR is booted up without the ION running - and it cannot find the base station, it will happily sit there for hours and hours looking.  So it's got battery power to spare.
        Now, I thought I was going crazy because of the conflicting results of the troubleshooting but the other RFR that I have is exhibiting the exact same behavior, and also started immediately after the software upgrade.

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