RFR and v 2.0 update

If you have not upgraded your RFR to 2.0 yet, and can live without the networkable base station, I recommend waiting. Both of mine are now only functional while plugged into USB power. The tech support guys are stumped and say they're seeing it with other units besides mine. One of mine is in ETC hands right now.

The units power-cycle continuously when the battery drops (or *thinks* it drops) below a certain level. It is apparently not fixable by downgrading, either.

Just a heads-up. I have full faith in the awesome ETC tech support people that it will be fixed soon!

dvarian over 16 years ago in reply to nfarwell

This software will be released in the next few days.

Dennis Varian
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tdrga over 16 years ago in reply to nfarwell

Is there a hardware change? The belt clip on my RFR is screwed on, not a permanent attachment.

I am eagerly awaiting the new software to see if it fixes the rebooting problem, becuase I haven't been able to find downtime to send our RFR in for service.

-Todd
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Tim Wilson over 16 years ago in reply to tdrga

Call tech support. I called yesterday and they explained the problem and sent me files for downgrading the RFR to original specs.

They also explained a procedure for allowing the RFR to get a full charge running the version 2 software which seems to be working.

I am going to try the next version of software which is supposed to address this issue before I restore to the original software.

[edited by: Tim Wilson at 12:02 PM (GMT -6) on Fri, Apr 24 2009]
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Tim Wilson over 16 years ago in reply to Tim Wilson

I gave up on the temporary fix for the version 2 software. It never did seem to take a charge. Endless rebooting after a few minutes on.

So I reinstalled the original software and all is well. I haven't found the need to use the basestation on the network so far anyway.

Does the newest RFR software offer any additional functionality besides the ability to put the basestation on the network?
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nfarwell over 16 years ago in reply to Tim Wilson

No additional functionality which outweighs the rebooting problem that I can find. Wait for the 2.0.11 update.

I had two very early RFR without the belt clips - so to get one of the newer ones is a nice bonus!
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nfarwell over 16 years ago in reply to nfarwell

One of my RFRs has started the rebooting again. Good thing the show closed yesterday!
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Anne Valentino over 16 years ago in reply to nfarwell

Can you please contact Matt Kerr in Tech Support??

Thanks much.... are you networking this RFR or is it connected via USB?

a
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nfarwell over 16 years ago in reply to Anne Valentino

USB connected. I went through the exciting and complicated process of upgrading my GCE, then upgrading the RFR, then testing yesterday. I will see if it reboots anymore today with 2.0.2 installed. Both still had the 2.0.11 installed by service. On a side note, can the RFR update notifications go out via the registered product email list?

Will the RFR update ever get easier? Like, standalone? Using GCE still seems clunky (and the phone support guys anonymously agree).
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nfarwell over 15 years ago in reply to nfarwell

Question about the RFR - is it just me or did I used to be able to hit "channel 25 at enter" in live mode and have it take the channel out? It doesn't seem to do that anymore. I know I can do "at 00" or "at out" but my muscle memory is pretty strong from spending 60% of my RFR time in Park so I can access addresses.
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