How to turn off fader wing?

Question

I have a Gio@5, running EOS 3.0 with a manual 20 fader wing. When I shut down, the screens on the fader wing stay on. Is there something I am missing to be able to shut off the wing? 
 
 Thanks!

mstaiff · Accepted Answer

I figured it out. The top USB port in the pair located near the power cord in the back of the console does not have constant power. Plugged in there and it shuts down perfect.

Seth Starr · Answer

Just to confirm, please check the steps outlined in this support article: Universal Fader Wing Doesn't Power Off When Console Powers Off - Electronic Theatre Controls Inc

How to turn off fader wing?

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