Chauvet F 915FC Colour Picker Doesn't Control Lime or Amber

Morning...

Am looking after some students programming a show. Today we updated their Gio to the latest version (3.0.2).

The rig includes Chauvet F 915FC fixtures in 17 colour mode, so with direct control of r-g-b-lime-amber.

The LD mixes colour using the colour picker on his laptop client. He couldn't get the lights to go full blue. Turns out this was because the colour picker wasn't controlling lime or amber, which had left-over values set. 

His comment was that he'd done the same thing with the same lights on earlier Eos software versions (3.0.1 in particular) and had had full control of all of the colours via the colour picker. In other words, this is a new problem.

So we're curious:

- is there a setting that governs this?

- we've turned on virtual H-S for this show; does that affect this? (-we turned it off and still couldn't control lime or amber using the picker)

- is this something that has changed in 3.0.2? (I can see it working properly in 2.9, for example; I don't have a 3.0.1 machine to hand to try it on).

Interestingly the Chauvet profile lights we also have here with the same colour setup do work fine under the colour picker, with all of the colours controllable.

Thoughts?

Thanks,

Rob.

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  • We have determined the issue!  The 17ch mode for this fixture was removed from the library in v3.0.2 as Chauvet has made it "legacy" and replaced it with an 18ch mode.  I am working to see if the 17ch mode can be restored to our library for the future which should resolve this.

    For now, if anyone else if running into this- the workaround is to use the 18ch profile but remove the extra parameter if using a fixture in the legacy 17ch mode.  This will keep the calibration data and allow control.

  • Saranow beat me to saying all of this here, and for the same reason - anyone else who encounters it.

    If doing this workaround just be aware of course that this will become a different fixture type for 'by type' purposes so you'll need to manage that.

    Rob.

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