Submaster partially activating

Hello all! I ran into an issue with a submaster this morning. I brought up the fader and all my LED strips and LEKOS fired up properly however the  four LITEMATS on that sub were completely unresponsive. I double checked their patching and the dip switches on their encoders as well as my wired connections and still no response at all despite those appearing correct.

These fixtures have been functioning properly for weeks without issue until this monday morning. These four LITEMATS seem to be the only fixtures misbehaving and  they function properly when conventionally used in a non dmx environment .

Any advice or guidance would be greatly appreciated.

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  • Can you provide a bit more info on your setup?  Is this an Eos console and are you outputting via DMX or Network to these fixtures?  Also, are they on the same DMX daisy chain as other fixtures that are functioning properly?  A quick troubleshooting step if you are on an Eos console is to open [About] and then select the fixture you are having trouble with.  This will tell you the current channel an address is patched to, what parameter is assigned to it (if any), its current DMX output, current source and home position.  Run the sub a couple times and see if the fixture values change in this window.  This will narrow down the issue to console programming or DMX output.

  • I'm on an ION console and the fixtures are connected via DMX. The litemats are on their own daisy chain . I see in the about window that the values are changing as I adjust the sub, just no output from the fixtures.

    About reads as such :  Intens Source: ManU:1  Value:FL Abs:100  DMX:255    

                                       Blue : Value: 100  Abs: 100     DMX :255 (greyed out)

                                      Orange : Value 30 Abs: 30 DMX :70 ( all in yellow)

    Thanks again!

  • Great start, the console appears to be doing what you want.  Have you used these fixtures in this show before (on the current DMX output port)?  You may want to try moving this daisy chain to Port 1 on your console and see if they respond.  If they do, then you may have to change your DMX output settings to the correct DMX start address.  This can be done in in {Setup} -> {System Settings} -> {Output} and your DMX Ports will be listed with unique start address for each.  Most often ports 2 thru 4 start at address 513 (universe 2) and increase by 512 (to give you universe 2-4 control) but if your fixtures DMX address is within the first 512 channels they won't function.

  • Excellent ! I'll give that a shot right away, thank you!

  • And yes I've been using these fixtures for in their current output for a few months now without issue. Came back from the weekend and it was unresponsive.

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