RDM adding/patching found devices

Question

hi everyone. activating rdm was sofar pritty easy and fun:-) but not entierly well. we have some jb's and few other devices in the house, eos version 3.1.3 build 8 and using etc mkII. 
 almost everything was found but adding them to the patch, i do run it on german - it says verbinden, the fixture type gets changed to RDM version and looking and the parameters of the fixture it is everything intensity... 
 and here is the question - trying to add/connect JB P18 to the patch it says cant add it because the devise is not using dmx-adress (in german "Fehler: dieses Ger&auml;t benutzt keine DMX-Adressen). there is also one martin wash which just gets unpatched:-/ 
 any thoughts?:-) thanks in advance!! 
 best regards

eos moderator · Answer

If you're still seeing this, please pull logs and either add them here (Reply > Insert Image/video/file) or email to eos(dot)moderator(at)etcconnect(dot)com. 
 To pull the logs, please first start an with an empty showfile, go to Patch > Device List > RDM and enable discovery. As soon as the P18 show up, patch one (with the defective method your originally described). Exit to the Shell > Settings > Maintenance > Logfiles. At some point you can choose Advanced, and make sure to tick the box for RDM Cache. 
 Thank you.