Moving Lights Randomly Reset

I have 2 Mac 500's being used in a show that have been randomly reseting themselves throughout the workday and tech. There doesn't seem to be any rhyme or reason for the reset: sometimes we're cueing, other times no one is at the console. I'd think that it was a fixture overheating problem, but I've seen both units reset at exactly the same time.

Here's the setup: Ion (Master), Eos (Client), Net3 RVI, Net3 Touring Gateway with DMX passed through several SeaChangers and Mac 500's powered from 208v SmartSwitch controlled outlet.

If anyone has any ideas I'd love to hear them. Thanks!

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0 dmclaughlin over 15 years ago

If there is something on the DMX stream triggering the switch's automatic storm control (which should be off if it was factory config) it could be resetting the switch which would give you DMX and a power dropout. You might want to station someone to watch the primary switch to see if it is resetting.
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0 mfarrow over 15 years ago in reply to dmclaughlin

I don't think that there is anything else triggering another DMX stream on the system. I'd station someone up by the racks and switches, but I can't seem to predict when things will reset. Sometimes it is 2+ hours, other times it is 15 minutes.
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0 mfarrow over 15 years ago in reply to dmclaughlin

I don't think that there is anything else triggering another DMX stream on the system. I'd station someone up by the racks and switches, but I can't seem to predict when things will reset. Sometimes it is 2+ hours, other times it is 15 minutes.
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