Slow Response - Ion

I am in the middle of programming a show, and while programming I noticed a lag when calling up fixtures. It is usually a moving light or LED, so if I hit channel x at full enter, it is a good 1-3 seconds before actually executing the command. Now, I have the ML virtual control open on the lower left screen, which I was thinking might be the problem. I am using something like 800 patched addresses on a 1000 channel console, and I know now that these consoles are capable of doing like 6 universes now, so I don't think that could be the problem. Wondering if this is normal or if anyone had any thoughts?

0 tryggve over 15 years ago

Tried a "Deep Clear" ?
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0 Brian Webber over 15 years ago in reply to tryggve

Yes I did... still doing it. Getting to be as bad a 5 seconds between hitting enter and it responding. Show's almost programmed, so it's more of an annoyance now.
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0 Chaosbob over 15 years ago in reply to Brian Webber
I've had lag issues in the past as well. Contributing factors were:

100 channel display

resizing parameter columns

collapsed parameter families

zoomed channel displays

All of these issues are display based, but the lag I experienced was not effecting DMX output.

Hope that helps,

M
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0 Anne Valentino over 15 years ago in reply to Chaosbob

We are hearing some reports of this and are trying to track down the various conditions in use that may be contributing to this. Can I ask you to contact tech support (Matt Kerr, if he is available), and give him some additional information. Let him know if any of the conditions Marc has pointed out are in use, if you have a multi-console system and the user setups, etc. He may have some additional questions for you.

We have a group looking at this now to see if we can narrow down the possible causes.

Thanks much for your help.

Anne
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0 Brian Webber over 15 years ago in reply to Anne Valentino

I'll still try to call, but I think I have it narrowed down to the ML controls window. I was using it for a quick way to control color and such for my movers. I had it open on the lower left of the console, and when I closed this virtual control, the problem went away. I know this is the primary way that Element users control their movers and have a low channel count, so that may be why you haven't see it yet.
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0 Anne Valentino over 15 years ago in reply to Brian Webber

Brian, thanks. I'll pass that along to the team.

sorry!! We are on it.

a
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0 Brian Webber over 15 years ago in reply to Anne Valentino

Anne Valentino said:

Brian, thanks. I'll pass that along to the team.

sorry!! We are on it.

a

Anne-

I have been using Ion since they first came out and have seen nothing but great improvements. I know you are all working on these problems and I greatly appreciate the efforts put forth in this console line. Keep up the good work!!!
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0 Steve Bailey over 15 years ago in reply to Brian Webber

Ditto Anne

This is truly a great console.

SB
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0 Anne Valentino over 15 years ago in reply to Steve Bailey

Thanks so much guys! We keep working to make all of those ones and zeros in there better. Very much appreciate your support.

a
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0 mjmcnamara over 15 years ago in reply to Anne Valentino

Did anything ever come of this? Some of my students are running into similar problems running about 17 movers.

Michael
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