ION with Wybron CXI IT, PLEASE HELP!

Upon  plugging CXIs into universe 2 on ion and patching them as Wybron CXI Mix (note these are set up without mix speed or move speed) they do not respond to board fade times. We then tried patching them and setting them up with move speed and this also did not fix the problem with the scrollers. Upon further troubleshooting the only way to get the scrollers to respond to the fade times in the board is to set the scrollers as generic dimmers with one part per channel, meaning our 15 scrollers take up 45 channels (counting intensity, of course). Hoeever this made us lose all of our color mixing info, which at this point is completely unacceptable. This does not qualify as an emergency so I refrained from calling the emergency line, but this does need to be fixed by 6pm on Monday. Also we are running ion software 1.8.2 having just updated from  whatever the most recent ion beta software was. Thanks, PJ

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  • My best guess is that you are trying to do a live color move (or have done a color move without a mark).  What could be happening is that you are setting your colors via the gel picker and hue/saturation.  The CXI is crossfading it's hue in time, which means the strings are jumping from color to color in the hue crossfade.  Try changing the format of the color value, to scroller/scroller 2.

    -Josh

  • I recently ran into this issue as well.  Your suggestion worked, but only to an extent.  It worked in that it's now taking less time to get to the right color, so it will run in the correct color time, however they are still making multiple moves because the gel strings are set up as 4 frames in the fixture profile.  So for example, if a CXI has to move from one "frame" to another it wants to find the beginning of that "frame" and then find the right hue/sat value.

    I'm wondering why the profile has them set up as frames instead of just one parameter per gel string that is 0-255.  Anyone have any thoughts?

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  • I recently ran into this issue as well.  Your suggestion worked, but only to an extent.  It worked in that it's now taking less time to get to the right color, so it will run in the correct color time, however they are still making multiple moves because the gel strings are set up as 4 frames in the fixture profile.  So for example, if a CXI has to move from one "frame" to another it wants to find the beginning of that "frame" and then find the right hue/sat value.

    I'm wondering why the profile has them set up as frames instead of just one parameter per gel string that is 0-255.  Anyone have any thoughts?

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