Nomad issue loading show file

Using a nomad file for a class, and one of my students couldn't open the show file.  It looked like it was loading for a brief second, but thien never brought in any information, and put [color] on the command line...

Student was using the most recent software release, as were others in the class.  File worked for all other students. This computer was setup in a non-english language, but that is the only thing I noted that seemed different. 

This was just a practice file, but I intend to give out another show file that will be needed for a major project, so I am trying to find solutions in advance. 

Any thoughts?

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