There is probably a simple answer to this question, but I am much more versed in set design versus lighting operation...so, please bear with me.
Our stage is set up into 15 different areas, each placed on a fader set to a submaster. Hypothetically speaking, let's say that I want Q1 to be Areas 2, 5, and 10. Q2 should be Area 3...and so on. When I bring up Areas 2, 5, and 10 and record that as a cue and then bring down the submasters, the lights in those subs stay on. I have done what I thought were the right answers to my issue and hit Record Cue Only and then even turned off the tracking. Neither of those answers were the solution that I needed. On the Express, this worked like a dream...and on the Ion I am having a harder time teaching my students to record "simple" cues.
Any idea on how to fix that issue?