Eos Family Consoles

Eos Family Upgrading ION Classic from Windows eXP to Windows 7 - Universal Faderwing Question

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Date lightingguy1
Date Wed, Aug 14 2024 3:21 AM
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Upgrading ION Classic from Windows eXP to Windows 7 - Universal Faderwing Question

Hello All,

I’m getting my ION Classic upgraded to Windows 7, and was curious if I have to do anything for my 2x20 Universal Fader Wing.

At one time was there an upgrade offered for the Universal Fader Wings due to compatibility reasons? I’m probably remembering incorrectly..

Let me know.

Thanks,

Zach

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0 corey cascio 2 months ago

Hi Zack,

if your 2x20 Universal Fader Wing doesn't have an orange USB connector on the back, you can't dock it onto your Ion anymore, but rather you will need to connect it via USB v1.1 Hub to the Ion Classic with Win7 Hardware. It may be possible to have your Wing upgraded - please request information about this when having your Ion upgraded. More information about how to connect the Wing to a Ion Classic can be found here on this support article: https://support.etcconnect.com/ETC/Consoles/Eos_Family/Programming_and_Fader_Wings/Universal_Fader_Wing_Upgrades_for_Use_with_Windows_7__Ion_Consoles
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0 corey cascio 2 months ago

Hi Zack,

if your 2x20 Universal Fader Wing doesn't have an orange USB connector on the back, you can't dock it onto your Ion anymore, but rather you will need to connect it via USB v1.1 Hub to the Ion Classic with Win7 Hardware. It may be possible to have your Wing upgraded - please request information about this when having your Ion upgraded. More information about how to connect the Wing to a Ion Classic can be found here on this support article: https://support.etcconnect.com/ETC/Consoles/Eos_Family/Programming_and_Fader_Wings/Universal_Fader_Wing_Upgrades_for_Use_with_Windows_7__Ion_Consoles
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