upgrade dongle

Question

I found this about updating the dongle: 
 https://support.etcconnect.com/ETC/Consoles/Eos_Family/Software_and_Programming/Upgrading_Eos_Family_Output_Counts 
 BUT, when I go to the shell, tab maintenance, there is no button for upgradeing the dongle / console?? 
 I 've a 2 univers dongle attached, software 3.2.8 for mac. 
 Any thoughts? 
 Cheers 
 AJ

corey cascio · Accepted Answer

Hi AJ 
 
 on the support article there is a Note: &bdquo; NOTE: Users running ETCnomad on macOS will not be able to upgrade their dongle. The dongle must be plugged into a Windows PC to be upgraded.&ldquo;

upgrade dongle

Top Replies