Moving in black

Hi all just wondering who can help me with this problem I’m trying to make a move in dark cue  in eos on laptop and it won’t work but as soon as I open up a different show file that was made on a console it will automatically work. Let me know if I have missed anything This is what I type ch1 full then I move it into position then record cue 1 then I select that light again then press out then record cue2 then I grab that light again then put it at full then move it where I want it then recorded cue then it works. But when I make a new show file and do the same thing it doesn’t work 

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