• State Not Answered
  • Date
    FloBaeumler
  • Date
  • Replies 1 reply
  • Subscribers 187 subscribers
  • Views 28 views
  • Users 0 members are here

Concert and About session not agreeing on IP address

Hi all, 
I have a situation where the about session window and Concert don't agree on the IP address of a connected console. In Concert PRW-Programmer is displaying the correct IP.

In About Session this is not the case. It shows 192.168.1.1 for the desk in question. I can still ping the console on 10.0.0.10

Any idea?

Kind regards

Florian

Parents
  • 0

    Hi Florian. Not an expert in Multi-user Eos sessions but here's my guess anyways. 

    This might be the IP address of a secondary NIC on your Apex desk (maybe you're connected via LAN2 with the network and LAN1 is sitting disconnected with a default IP Address). Information about the IPs of all NICs present might be shared via the Eos session which might be why you can see it on the RPU. Since concert is not in the Eos session it can only see the IPs of the NICs physically connected to the network. 

    For me, this is the only way this could make sense. Might just also be a visual bug. 

    Feel free to post follow ups if you're chasing this issue further. 

Reply
  • 0

    Hi Florian. Not an expert in Multi-user Eos sessions but here's my guess anyways. 

    This might be the IP address of a secondary NIC on your Apex desk (maybe you're connected via LAN2 with the network and LAN1 is sitting disconnected with a default IP Address). Information about the IPs of all NICs present might be shared via the Eos session which might be why you can see it on the RPU. Since concert is not in the Eos session it can only see the IPs of the NICs physically connected to the network. 

    For me, this is the only way this could make sense. Might just also be a visual bug. 

    Feel free to post follow ups if you're chasing this issue further. 

Children
No Data
Related

www.etcconnect.com