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    BSmith
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Funny Story about Grand Masters

Howdy,

So I was beginning my show with George's EOS set up on the stage.  After Patching and doing some set up stuff, we started focus.  I soon realized that things weren't going to Full.  I discovered that the Grand Master wasn't all the way up.  "Well," I said, "I don't need the GM, and I can delete it."  So I did.  The rest of focus went as expected.  

Hours later, we had moved the board to the booth.  It now became evident that channels were only going to 81%,  but I dismissed any connection to what had happened earlier (the GM could'nt not be at full if I had deleted it.)  After confirming that I indeed had no other GM in the board, I called Tech Support.

Super Props to your Tech Support folks.  I talked them four or five times over two weeks and every time, I had someone on the line in, say, 20 seconds.  So I had this guy stumped for a little while we try a few things.  Finally, he suggested we put a Grand Master back in.  As soon as I did, the fader zipped to 81%.  We both had a laugh.  He said we had discovered something important- Don't delete a Grand Master that isn't at Full.  And I, feeling like an idiot, could'nt believe I had deleted a GM that wasn't at Full (how could I have finished focus not noticing that?)

The next day and every day after, when I turned the desk on, the GM would be at 81%.  Turns out, every time that desk was powered up, i.e. when moving from stage to booth, the GM resets to 81%.  What was going on?

On the 500's I would regularly use the two GM's as Inhibitives, thus gaining the use of two more faders.  Can you edit the GM's on the EOS?  Is there a reason to if they are just mixed in on the ten faders?  Would they do anything different that normal inhibs?  And, surely, you should be able to delete them if not needed, right?  

Thanks, 

Brent



[edited by: BSmith at 10:19 AM (GMT -6) on Wed, Sep 05 2007]
  • Hi Brent...... we are on it.  This will be fixed so that if you delete a GM it goes away.... and its effects go away with it.  Don't know why the GM resets to 81% on power up.... but it should be easy enough to figure out... provided we can reproduce it.  If not, we will be back for a copy of your show file.

    You cannot yet edit the contents of a Grand Master.  You will be able to in a future build.  In that build, there will be no default config.  So if you want a GM, you have to specify this.  Page 6 having GM on it is a legacy issue from earlier work that we haven't yet changed, as we were still deciding how to best manage the default config.    A GM is different from an Inhib in that the setting of a Grand Master does not impact the stored intensity value.  If the GM is set to 50%, the lights will be stored at their "non-mastered" value.  The setting of the Inhib does impact the intensity that is actually stored in the cue.   It's always a discussion.... what side of "Record" does the GM fall on.  Because we have Inhibitive subs, we place the GM on the far side of record, giving you both options.

    Make sense?

    Thanks for passing this along.... 

    Anne

  • in reply to Anne Valentino
    GMs - Part 2..... well, Brent, regarding your funny story, after some serious yucking it up with the developers.... here's the scoop. When you removed the GM from its fader config, you were not actually deleting the GM.... for some reason, persistent storage is maintaining the state of the GM when you "removed" it and then reapplying that on power up (this is only the case if the GM were in fact at 81% when you removed it.   If this isn't the case, please advise post haste).

    This will all be addressed in the 1.3 release (November).  In the meantime, go into fader config.... on some page you don't care about.... setup a fader as GM 1, and put that puppy to full.  That should fix the issue (for now).  It not, please let us know.

    Thanks much.  Glad we gave you a tickle.... :-)

    a


  • in reply to Anne Valentino

    Thanks for the insight on GM's and Inhibs.  It makes perfect sense, I think.  Here's one though-  If for some reason, you have the GM at 63% and you are storing intensities not to be affected by the GM, is there a way of seeing what the stage would look like were the GM at Full?

    As for my anectdote,  when it became apparent that GM was setting itself to 81% upon every startup (regardless of being Full at shutdown,) I feel it absolved me of any supicion that I had deleted the GM at that level.  Having discovered the GM because the lights weren't at full, I find it (while possible) unlikely to have finished the majority of focus with the light still at that level.  My belief is that even if I had only returned the GM to Full without deleting it,  It would have reset itself to 81% upon moving the desk to the Booth.

    Is/was this not happening to George as well?

     

    Brent

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