RFR Batteries extremely hot?

I'm not sure if this has anything to do with the new 1.9.5 Software update.  My RFR batteries get extremly hot during use.  Anyone else having this problem?

  • OK, I think I have found out that is does not have anything to do with the Software.  It seems one of the battery contacts have come loose from the board.  Is there somewhere I can bring it to be fixed?

     

  • Hi!

    Repairs are typically coordinated through our dealers, unless the unit is still under warranty.  Please give your local ETC office a call, and we can check warranty status, as well as help you find a dealer in your area.

    For technical support in the Americas, 
    please call 608/831-4116,
    or toll-free in the U.S. at 800/688-4116.

    For technical support in Europe,
    please call (+44) 20 8896 1000.

    For technical support in Germany,
    please call (+49) 8024 4700-0

    For technical support in Asia,
    please call (+852) 2799 1220.

     

    You can also find a dealer at our website here: http://www.etcconnect.com/contact.aspx



    [edited by: Hans.Hinrichsen at 9:43 PM (GMT -6) on Thu, Jan 20 2011] Edited for clarification
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