ion Console and RPU settings?

Dear Sir, Madam,

Recently we installed the ION Console (Master) and RPU (BackUp). (v 1.9.6). Press the Power button after the screen open the eos shell window and need to select the Master or BackUp.

But our eos Console (BackUp) and RPU (Master) open details are:- eos RPU (Master), press the power button after the eos shell window open a few seconds after the show window opening automatically without pressing the Master or Backup button. But the eos console (BackUp) is open the eos Shell window and need to press the Backup button to open the show window.

The question 1 is:- why the ion Master is not open automatically without pressing the Master and Backup buttons? The first time selected the Master or Backup after why the console and RPU not save this for continuing power Off and On function? Any special settings need for this automatic opening without press the shell Master and BackUp buttons?

Question 2 is:- The ion console (Master) and RPU (Backup). Shutdown the Console (Master) after power On again. (This time the RPU (Backup is not shutdown). After open the Console (Master) show file, not synchronizing automatically with the RPU (BackUp) and not working properly. Again the Console and RPU, both shutdown and power on the Console (Press the Master button) and RPU (Press the BackUp button) after synchronizing both and working properly. Why its happened and how can configure the Backup and RPU properly without interrupt the show?

I am expecting your valuable answer.

Thanks from Ajaya Dubai

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0 corey cascio over 14 years ago

Hi Ajaya,

Answer 1.) In the Shell Settings, you have a setting on the first tab "Show Welcome Screen at Startup" is probably activated. Please take this check box away, and then the Ion will boot up into

the show.

Answer 2.) In that same window, you have the Backup Autoswitch setting. You can adjust this to

see if the Backup console automatically releases control. Or in the Network tab, you may have the Setting "Backup takes over with a higher priority" activated, which will not allow the master to regain control after it restarts.

That help?

[edited by: corey at 4:33 (GMT -6) on Tue, Apr 12 2011]
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0 Ajaya over 14 years ago in reply to corey cascio

Dear Sir,

Thank you very much for your valuable answer.
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0 Ajaya over 14 years ago in reply to corey cascio

Dear Sir,

Thank you very much for your valuable answer.
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