Console name is invalid (but isn't)

We've got a new(ish) Ion that we recently started using the iRFR app to remote control during work and focus calls. The only issue is that iRFR requires the console's name as the access password. Our console defaults to 'OEM' and a string of numbers any time the console is powered or logged off, and literally nothing I input into this field is considered valid by the configuration utility. The dialog box informing me so says I can only use upper and lowercase letters, numbers, and dashes, so why is 'Stage-Ion' an invalid name and why won't it remember it?

My guess is that this is just a bug, but I'm curious as to whether there's already a fix to this or whether it just hasn't been patched yet?

Thanks guys!

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