Hi. First of what will probably turn out to be many posts on the forum - we've in the process of pensioning off our Strand control systems and moving across to ETC (two Eos and three Ion in a networked system).
Having finally had a chance to start unpacking the desks, I attempted to fit two button modules to the left-hand touchscreen of an Eos today. Is it just me, or are they a really awkward fit?
I can see how I think they're supposed to fit on, and the lugs on the left hand side locate nicely into the side of the screen, but they don't seem to want to 'sit' easily into the right-hand side of the screen at all. Looking at the way they seem to want to go in, it looks like lifting the release lever slightly away from its bottom-end stop might be required to allow them to locate properly - but I just can't get any of them to drop into place correctly. It feels as though the little edge connectors aren't lining up - I'm afraid to put too much pressure onto the end of the button module, I've pressed as hard as I dare and I'm afraid of something snapping under the pressure :-(.
I've tried all three button modules with no improvement.
On the one attempt on which I did manage to get things to line up and get the connectors mated, the right-hand side of the button module didn't drop in far enough to be sitting flush with the surface of the console as the manual suggests it should, and the top and bottom corners of that side of the module were still sitting proud and able to move when pressed.
Any suggestions?
