• State Not Answered
  • Date
    tpw
  • Date
  • Replies 1 reply
  • Subscribers 183 subscribers
  • Views 1462 views
  • Users 0 members are here

Update + Select scare

Hi ya'll

So I just spent 5 hours programming lights with my designer and when we were done I used the shortcut [Update] + [Select] to quick save the to the file we were working in.  After the command completed, the show file had changed (to the other show we opened last week) but the cues we had just spent the last eon creating were still there.  It appears that the file name was the only thing incorrect. Higher blood pressure, but no apparent damage done.

Has anyone else experienced this sort of behavior? 

We are running an Ion with Version 1.9 patch 1.0 GA Build 30

Thanks

Parents
  • 0

    Hey Thomas.  Sorry about that (a heart-stopper, I know).  Can you please extract the logs from your desk and email to eos@etcconnect.com.  If you could also identify the approximate date/time you saw this behavior, that information would be most useful.  Also, in your email, please provide a link to this forum post?

    To get the logs, exit Ion to the shell, go to Maintenance.  You'll see a tile for saving logs.  

    Thanks much!!

    a

     

Reply
  • 0

    Hey Thomas.  Sorry about that (a heart-stopper, I know).  Can you please extract the logs from your desk and email to eos@etcconnect.com.  If you could also identify the approximate date/time you saw this behavior, that information would be most useful.  Also, in your email, please provide a link to this forum post?

    To get the logs, exit Ion to the shell, go to Maintenance.  You'll see a tile for saving logs.  

    Thanks much!!

    a

     

Children
No Data
Related

www.etcconnect.com