Can anyone throw any light (sorry!) on this infuriating problem, I wonder?
We have recently bought a new Ion, running the latest software. Bought a new Wi-Fi router, set up a new network, and configured it as an access point - with no internet access. We want to be able to use an iPad running the iRFR app, as a remote - so that we're more easily able to focus 96 new (overhead) scans with it.
Installed the app. All OK so far. Got the iPad talking to the Ion after a few hours of faffing about with the router configuration. However this was only for a glorious hour and a half or so! When it finally connected (it wasn't actually too clear how this happened though!), we were able to stop and start the app numerous times during this period. It always reconnected with the Ion, and we had complete iRFR functionality, every time. We thought we'd finally cracked it, so exited the app again and switched network connections on the iPad, went on the internet, etc. in order to test if it would reconnect after switching back to the new network using the new router again.
We still haven't managed it! - It's been a few days, now, and it's driving us nuts!
There are some odd things going on though. It appears that the router is OK - we can access the Ion from a MacBook using the same network. On the iPad if we go into Settings/Console it sees the Ion, and when we test the connection we get full blue bar read-out and it 'dings' to say it's connected. However, when we hit the connect button on the welcome screen, we just get a message saying "No connection - Disconnected from host"! Quite often, on multiple attempts to 'Connect' the Ion appears for a split second in green, and the 'Virtual RFR', 'Cue List', and 'Playback' lines become bold - but never longer than a second or so - before we get the "No Connection" box again. It's as if it's connecting and then something causes it to drop the connection. This is what was happening when we were originally attempting to connect. Then all of a sudden it connected. We thought it was something we'd done to the router, but actually when it connected this one and only time, no one was doing anything!
So, there you go -
We've tried everything we can think of, including trying all the available wi-fi channels on the router, but as yet no success. It's behaving like a physical "loose connection", or like losing a 'phone signal.
ANY suggestions would be extremely gratefully received.
