gobo select timing for VL 1ks

I am trying to do a move from one gobo to another on VL 1Ks, and it snaps loudly.  We've tried various things to make the gobo wheel go smoothly and slowly from one to another, but none of the marking changes, etc make any difference.  We've been told that we have to talk to the dmx channels directly, but have not managed to find a way yet to talk to the gobo wheel directly and smooth it out.  Any one had any success with this?  Any help greatly appreciated!

 

heather

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