Setting up Ion Network Help - Client Software - Do I need a Dongle?

The Eos Family Client Dongle is an accessory that you can purchase from your local ETC dealer.
- It's a small, translucent purple USB stick with an internal red LED. It will be detected by Windows as a "HASP" or "Aladdin" device, not a memory stick.

You wil need one of these Client Dongles if you want to have live remote control of the console.

However, if you only need to see what's happening (not control anything) from the Mac/PC, that's known as "Mirror" mode and you don't need a dongle for that.

As to your connection difficulties, my guess (and this is a total guess) is that there is no "route" between the laptop and the console, usually caused by incorrect IP address settings.

Try to "ping" the console from your laptop (see the bottom of that page).
If you can't ping it then you either have no physical connection (check cables/WiFi link status) or your IP settings (laptop, WiFi router or both)

The Wiki contains a lot of general information about setting up and using aRFR/iRFR and Clients, however we cannot offer much specific support as WiFi routers are all different.

The Eos Family Client Dongle is an accessory that you can purchase from your local ETC dealer.
- It's a small, translucent purple USB stick with an internal red LED. It will be detected by Windows as a "HASP" or "Aladdin" device, not a memory stick.

You wil need one of these Client Dongles if you want to have live remote control of the console.

However, if you only need to see what's happening (not control anything) from the Mac/PC, that's known as "Mirror" mode and you don't need a dongle for that.

As to your connection difficulties, my guess (and this is a total guess) is that there is no "route" between the laptop and the console, usually caused by incorrect IP address settings.

Try to "ping" the console from your laptop (see the bottom of that page).
If you can't ping it then you either have no physical connection (check cables/WiFi link status) or your IP settings (laptop, WiFi router or both)

The Wiki contains a lot of general information about setting up and using aRFR/iRFR and Clients, however we cannot offer much specific support as WiFi routers are all different.

Just to keep people from hanging if they see this thread, I got it to work when I tried it two years later.

So basically it will say it's searching for the master. However for some reason it gets stuck on my computer. So I had click troubleshoot under where it said it was looking for the master. Inside the troubleshoot window I had to manually double click the available master cosole in the right. http://i.imgur.com/v52Bp4k.png

Why it is stuck finding the master is beyond me, maybe a bug perhaps? When I try to ping under both the master and my computer, it doesn't show either devices in available devices to ping. However, I was able to successfully mirror the two. To my understanding there shouldn't be any ip conflicts as the latest mac osx and windows 7+ OS should map the IP addresses accordingly so it doesn't conflict with other things in the etcnet.