In order to create the profile we will need a manual with the DMX Layout included. Looking through the site on the link you provided I was unable to find such documentation. Do you have access to manual you could share with us?
I thought ETC had someone who gets information from the lighting companies. I don't get taken seriously by other programmers, let alone by faceless corporations in other countries.
We rely on the manuals, and so generally ask they are included with fixture requests. I have reached out to them via their contact me link on the site, but don't have the manual yet. Unfortunately even ETC wont always have requests taken seriously. Without the layout we cannot make a profile, and so we may have some difficulty reaching your required deadline. My apologies.
Hi John. I was able to get the manuals from SumoSpace. I have attached them so you will have them as well. We will get to work and do our best to meet your deadline. Thank you!
