Fixture Request: JB Lighting A-series

Hello, I am the user of both the JB lighting A12's and the A8's. Great units, but the Eos profiles for them are not working for me as well as expected. The colour controls are buggy and in some cases, not working. I've tried switching up modes, so that is not the problem. Here's an example:

A12 - Standard M16 RGB16 mode: Eos colour controls work fine, except for the virtual hue/saturation encoders.

A8 - Standard M16 RGB16 mode: Eos colour controls deliver wildly inaccurate results, but the virtual hue/saturation encoders work well.

Also, the extended modes, for individual cell control don't work. On the A12's one cell pulses all the time, and on the A8's some of the extended modes don't work at all. I've done some minor editing on the existing profiles, but only to make some specific effects work out. 

Thanks!

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  • Hi Palmi,

       I'm sorry to hear that these profiles are not working out for you and I would be happy to submit any necessary changes to the Eos team. To get as much information as possible on these inconsistencies and troubleshoot it would be helpful if you could call ETC Technical Support with the fixture's manual and console in front of you. I will be creating a notification with these notes on ETC's end in regards to this issue so when you call in you will not need to repeat your story. Please wait for a direct message from me including the notification number before calling in. 

    Thank you,

    Therese

Reply
  • Hi Palmi,

       I'm sorry to hear that these profiles are not working out for you and I would be happy to submit any necessary changes to the Eos team. To get as much information as possible on these inconsistencies and troubleshoot it would be helpful if you could call ETC Technical Support with the fixture's manual and console in front of you. I will be creating a notification with these notes on ETC's end in regards to this issue so when you call in you will not need to repeat your story. Please wait for a direct message from me including the notification number before calling in. 

    Thank you,

    Therese

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