Main Set Not Loaded Correctly?

I have loaded the show file in EOS and the main set (the brick walls etc.) seem to not have loaded correctly. They all seem to be half way through the floor and I cannot see all components such as the balconies on the set.

I understand when its loaded it is expected that all the scenery be scattered across the stage and I have followed instructions to clear this but the main set is still not in the correct position. Am I missing something that would resolve this?   

I have attached an image of what I am seeing.