Submitted

Completely silent installation option for EOS Family 3 that suppresses all dialog boxes and UI elements during installation.

Description:

We need a completely silent installation option for EOS Family 3 that suppresses all dialog boxes and UI elements during installation.

Current Situation: The existing /S switch in ETC_EosFamily_v3 setup.exe automates some of the installation process but still displays status dialog boxes for the various packages being installed. While this works for auto-upgrade scenarios where dialogs can be visible, it currently prevents deployment through enterprise management tools like Microsoft Intune that require completely silent installations.

Requested Feature: Add a command-line switch (such as /VERYSILENT or /QUIET) that performs a completely silent installation without displaying any dialog boxes, progress windows, or other UI elements. This would allow the installer to run without any user interaction, display no visual elements, complete entirely in the background, and return appropriate exit codes for success/failure.

Business Impact: This feature is crucial for organizations that need to deploy EOS Family 3 at scale across multiple machines using enterprise deployment tools like Intune, SCCM, or other MDM solutions. Without a truly silent install option, automated deployment is not feasible, requiring manual installation on each machine.

Tags: Installation, Silent Install, Deployment, Enterprise, Intune, Automation

cl_jolliff
  • in reply to richardjt80

    It is one of the more challenging installers I have come across. I tried to take it apart to see what I can do with it.  I found the challenge you did: there are .msi and other installers nested inside of it that the main installer calls. I wish they used an MSI instead, it would be easier to use and make changes. 

  • in reply to cl_jolliff

    No.  It is a terrible installer with regards to deployments and it uses / installs multiple things under the one exe :-(  If each of the packages was broken up into individual msi packages it would help immensely.  As for a solution, it wasn't a fix, more of a workaround.  We only needed two devices with the software, so we bought some reasonable refurb laptops off ebay for ~£300 and kept them as standalones using the ETC software. Cost a little bit of cash but solved a big headache.  But I don't see this as practical if you need it on 500 machines !  Sorry :-(

  • in reply to richardjt80

    Hi Richard, I was wondering if you ever found a solution for this? This is stopping a huge project for us. We manage over 500 machines and need this software on each of them. 

  • This is essential.    Where I work, we have now moved over to a full Windows 11 setup using Intune.  This installer absolutely needs a completely quiet full install.  The existing /S switch is effective for no user interaction, but it needs a switch to not display any dialogue boxes / UI elements.

    I don't understand why an MSI isn't also available alongside the EXE.   MSI has all what's needed and has been an industry standard for a very long time and works wonders with deployment tools, including Intune.  And has a nice way to cleanly uninstall software too.

    Manual installation is not an option for those of us that run App Control, it would simply get blocked.  So a deployment via Intune is a must.

    Please provide a /VERYSILENT switch or an MSI.

    Thank you.

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