Net3 Radio Focus Remote Battery Issues

I have been trying to use our new RFR and every time I go to unplug the mini-USB from the charging port the unit dies. Could this be caused by a bad battery? When plugged in the unit functions normally and seems to always have a low battery warning but is still usable. When charging the unit is kept in the off position with the switch on top of the unit.

Thanks,

Zach

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