If you drill down into the task status window there will probably be additional details available. Most likely your catalyst machine is not responding to HTTP requests in a timely fashion.
Catalyst thumbnail transfer software (on the mac) just responds to one master fetch of 0serverip:8080/catws/files.html The page returned has entries that look like MovieInfo folder=000 file=000 name="000openwhite.pct"
You can then get a thumbnail by - in this example - asking for serverip:8080//catws/Images/xxx_yyy.jpg (xxx=000, yyy=000). If you can't do this from your webbrowser, then neither can the DP.
If you drill down into the task status window there will probably be additional details available. Most likely your catalyst machine is not responding to HTTP requests in a timely fashion.
Catalyst thumbnail transfer software (on the mac) just responds to one master fetch of 0serverip:8080/catws/files.html The page returned has entries that look like MovieInfo folder=000 file=000 name="000openwhite.pct"
You can then get a thumbnail by - in this example - asking for serverip:8080//catws/Images/xxx_yyy.jpg (xxx=000, yyy=000). If you can't do this from your webbrowser, then neither can the DP.