• State Not Answered
  • Date
    maarten jansen
  • Date
  • Replies 5 replies
  • Subscribers 23 subscribers
  • Views 1007 views
  • Users 0 members are here
Options
Related

Bug with Time Only Palettes

Hello,

I'm running into an issue with time only palettes that wasn't there before. I'll try to explain.

In my busking show file I make use of time only palettes so I'm able to change timing in several cue's and scenes at once for all different paramaters.

For example:
- Colour Palette 5 is time only 0 seconds;
- Colour Palette 5 is time only 2 seconds;
- Colour Palette 10 is the palette I use to program cue's and scenes;
- If I like to make all my colour bumb-lists to have a time of 0s, I will copy/replace Col Palette 5 to Col Palette 10.
- If I like to make all my colour bumb-lists to have a time of 2s, I will copy/replace Col Palette 6 to Col Palette 10.

This was working fine before the pandemic, not sure what version of Hog 4 OS I was using back then. Now I'm updating my show file in Hog OS v3.17.0 and I'm running into a problem.

There is a problem with the timing executed in a cue and the timing showed in the cue/palette itself. So there is a difference how HOG 4 OS is executing the fade time of a cue and the fade time showed in the cue-editor.
When I replace the palette used in the cue (Col Pal 10), the fade-IN time is changed correctly when replacing the palette used in the cue, but the fade-OUT time is NOT changed at all. Which is weird because in the time only palette the fade-in and fade-out time is the same (e.g. both 0 seconds or both 2 seconds in the example).
The fade-out actual used to go from cue to cue is the time that was in color Palette 10 when recording the original cue. 
  • 0
    I'm not able to post the whole text. I would like to finish my bug/problem, but in the comment the post is not showed correctly (it will remove all line breaks). Is there a support e-mail address that I can use?
  • 0
    Example:

    - Colour Palette 10 has a (color) time of 0s.

    - I select a part of my fixtures(e.g. 1,3,5,7,9), apply a Colour (e.g. Red) and apply time only palette 10;

    - Record List 1 Cue 1;

    - I select another part of my fixtures(e.g. 2,4,6,8,10), apply a Colour (e.g. Red) and apply time only palette 10;

    - Record List 1 Cue 2;

    - List 1 is set to Cue Only;

    - Scene 1 contains All fixtures (1>10) @ Full Intensity;



    - Playback 1 contains Scene 1, I can control the intensity of the fixtures (in white, no color information at the moment);

    - Playback 2 is List 1, my 2-part Red color bumb;

    - When pressing 'Play' of playback 2 the colors will change instantly as the timing is set to 0 seconds.



    - I'd like to change the timing and I use a Keystroke Macro to execute: "Colour 6 copy/replace to colour 10", the timing should now be 2 seconds.



    - Unfortunately the results is not as expected; The fade-in time of 2 seconds is used correctly, but the fade-out time is still set to 0 seconds.

    - when viewing the cue in the editor it shows the correct link to the correct palette and also the intended timing, no difference in time-in and time-out.



    Hopefully you do understand what I'm trying to explain. If not, please let me know and I'll try to film the issue.



    As this was working fine before I consider it to be a bug and hopefully you're able to fix this very soon. A lot of shows coming up and would be Wonderfull to use my HOG 4 on all those occasions .



    With kind regards,

    Maarten
  • 0
    Hello,



    Did some more testing. I made a new show file from scratch. Some fixtures, some groups and some colour palettes. The issue is not only with colour palette timing, also with all other paramaters.



    I ran into another issue with time only palettes that makes it all more weird and strange.

    As stated before, when I replace the ‘Bumb Time’ palette with another one, the fade-in time is changed correctly but the fade-out time is not affected, it stays like it was when the cue/list was recorded at the first place.



    I wanted to check if the same problem occurs when editing the ‘Bumb Time’ palette in the programmer. For this test I had to record the timing fixture based in stead of global, otherwise it wasn’t possible to edit the palette in an editor.



    Now the fun part:

    - When recording the cue; time in the palette was 1s;

    - I replace the palette with a timing of 2s. Result: Fade-In time of the cue is 2s, fade-out time is 1s.

    - When editing the palette (open colour palette 10), then set the timing to 0s, the result: fade-in time 0s, fade-out time gets 2s;

    - Another edit of the palette, set the timing to 4s. the result: fade-in time 4s, fade-out time becomes 0s;



    So when editing the time only palette in the editor, the newly entered time will be used as the fade-in time, but the fade-out time wil become the time set in the edit one step back. That's weird right?



    Regards, Maarten
  • 0
    Hey Maarten, I am with HES Support, and I will be looking into this for you. I sent you an email so feel free to give me any more information through there. Thanks

www.etcconnect.com