Roadhog 4 update error

My roadhog 4 won't update. It has a an error during install (full console)

Error states: Failed install hog4 or something.

Updating from 3.15.1 tot 3.16

Any ideas? Thanks

Parents Reply
  • It appears your console has lost its MAC address, and the console will need to be sent into HES for repair.  Without a MAC address on the HogNet port, the console cannot be updated, and the HogNet port will not properly function.

    Please contact me at kyle.kurtich@highend.com with the console's serial number and I can start the repair paperwork.

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