express 24/48 no dmx output

hi folks i'm new here, just wondered if anybody could give me some advice please.

i've been given an express 24/48 for free but it has a small problem, it appears that there is no dmx signal coming out of the first universe at all, but the second one works as normal, when i change the settings so that both outputs have the same signal i get the data for dmx adresses 1-512 on the second output(as i would expect) so this leads me to thing it's an electronic problem rather than a software problem, is there any common faults which occur on these which might cause the output to cut off completely?? i remember changing a small 8 pin opto-isolator on an avolites console a while ago which was showing a similar fault.

 thanks, tom 

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