B2417 - Artnet settings lost...

I have had this issue 2 days in a row now on startup and am very confused...

H3
Exp. Wing
Playback Wing
DP8000
DP2000 (Artnet Mode)

Console upon startup goes through setup and, when finished booting, triggers startup macro without problem. However, there is no console output.

I open the DP8000 window and go to settings and all of the Artnet Settings are reset of default and OFF.

This has happened twice now. Standard shutdown procedures are followed everyday. Yesterday when it happened, the console had been off since Thursday. Today, the console was only off overnight. The DP8000 and DP2000 are not shutdown.

Could this be a fault of a BIOS battery going bad?
Parents
  • Not a stupid question. Unfortunately, I don't have a workaround at this point.

    It's rather likely this will get fixed in a patch release, but that's not going to happen tomorrow. The problem appears to be more frequent the more DPs you have. You're the only person who's reported it happening with one DP. With 10 DP8000s, it's fairly easy to trigger.

    Is there any way you can use the default Art-Net settings for your rig? Then all the volunteers have to do is touch + on each universe without changing the sub-net and universe.
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  • Not a stupid question. Unfortunately, I don't have a workaround at this point.

    It's rather likely this will get fixed in a patch release, but that's not going to happen tomorrow. The problem appears to be more frequent the more DPs you have. You're the only person who's reported it happening with one DP. With 10 DP8000s, it's fairly easy to trigger.

    Is there any way you can use the default Art-Net settings for your rig? Then all the volunteers have to do is touch + on each universe without changing the sub-net and universe.
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